Credit Card Login Guides

Citi Prepaid Login Guide at

This article will show you a step-by-step guide on how to sign into your Citi Prepaid account login. You can log in using your standard laptop or desktop computer. You can also gain access using your mobile browser on your Android or Apple smartphone. You will also learn how to use a mobile application to sign in if applicable.

logo of citibank wirecard

Citi Prepaid is a prepaid credit card company that has recently sold their business to Wirecard, a German multinational financial service and technology corporation. By signing into your Citi Prepaid account, you can gain access to your credit card information and your consumer incentive and sales incentive card along with others.

Citi Prepaid Login Instructions

Signing into your Citi Prepaid account is a process that will take you less than one minute. Below, you can find a step-by-step guide that will detail clearly how to log into your Citi Prepaid login from desktop or laptop computer.

  1. Go to the Citi Prepaid website to log in.
  2. Click the bright red “log in” button in the upper right-hand corner.wirecard online login
  3. Choose from the white drop down menu that comes down from the red button whether you are a cardholder or an administrator.
  4. Find the login field toward the bottom of the screen.
  5. Choose the language in which you are most comfortable navigating the website with from the drop down menu above the card number field.
  6. Type in your card number.
  7. Press the blue button that is labeled “next.”

wirecard cardholder login


You may also sign into your Citi Prepaid account using your browser on your Android or Apple phone. The process is similar to doing it on a computer and the steps can be found below.

Citi Prepaid Mobile Login Instructions

To gain access to your Citi Prepaid information no matter where you are or what you’re doing, use your smartphone’s mobile browser. This is just as convenient as using a desktop and will take you no time at all.

Below you will find steps that will show you how to access your Citi Prepaid login on your phone:

  1. Navigate to the Citi Prepaid site on your mobile browser.
  2. Enter your Citi Prepaid username into the first field.
  3. Enter your password in the second field labeled password.
  4. Solve the CAPTCHA puzzle located below the input fields.
  5. Click the “log in” button beneath the two fields.

At the time of writing, there has been no application for Citi Prepaid cardholders to use on Android or iPhone.

Citi Prepaid Company Contact and Support

In the event that you forget your password, this site can help. Simply click the “Forgot password” link. They also have a Contact Page with more information should you need it.

If you have any other problems or questions about the Citi Prepaid account login process, you can get help. Use their convenient contact page for a list of mailing addresses and phone numbers for specific problems.

Below is the main customer service phone number you can use to call Citi Prepaid directly:

Citi Prepaid Phone Number: 1-800-374-9700

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.