A Complete Guide to Homepoint Financial Login

by ClientAdministrator
homepoint financial login

Homepoint Financial is one of the largest mortgage lenders in the United States. If you have a mortgage loan through Homepoint, you can manage your account online by Homepoint Financial’s website login. Online access to your Homepoint account allows you to make payments, view statements, update your information, and more.

Logging in for the first time can seem daunting if you need clarification on how the process works. That’s why we’ve created this comprehensive guide to help you log in to Homepoint Financial. Whether you’ve just taken out a new loan or have had a Homepoint Financial account for years, this article will provide all the steps needed to access your account online.
homepoint financial login

Steps to Homepoint Financial Login 

  1. Go to the Homepoint Financial website. You can access the login page by going to https://homepointheloc.com/ and clicking “My Account” in the top right corner. This will bring you to the login portal.

Homepoint Financial website

  1. Enter your username. Your username is typically your Homepoint account number, which can be found on your monthly statements. Make sure to enter the whole account number with no spaces or dashes.
  2. Input your password. If this is your first time logging in, you will use the temporary password provided by Homepoint when you open your account. Otherwise, enter the password you have set up for your account.
  3. Complete two-factor authentication. As an added security measure, Hotpoint requires two-factor authentication on all accounts. After entering your username and password, you will be prompted to enter a security code. This code will be sent to your mobile phone via text message or automated phone call. Type in the code and click submit.
  4. Read and accept the Terms & Conditions. On your first login, you must read through Homepoint’s Terms & Conditions that govern online account use. Check the box showing you agree to the terms and click continue.
  5. Reset your password. You will then be required to reset your password for enhanced security. Choose a new password that meets the provided guidelines. Your new password should be different from your previous temporary login.
  6. Set up your security questions. Homepoint lets you set up three personalized security questions if you forget your password. Follow the prompts to create three questions and provide unique answers. This adds a layer of account protection.
  7. Input your contact information. To complete the login process, you will be asked to provide a current email address and mobile phone number. These will be used for account notifications and security codes when logging in going forward.
  8. Access your Homepoint account dashboard. Congratulations, you’re now logged in! The home screen displays a dashboard summary of your account details, payment history, home value, and more. You can navigate between sections using the menu bar at the top.

Navigating the Portal

The Homepoint Financial portal is designed to be user-friendly. Here’s what you can do:

  1. Account Dashboard: You can view your loan balance, payment history, and upcoming payments.
  2. Make a Payment: Use the ‘Make a Payment’ option to pay your mortgage online. You can select to make a one-time payment or set up regular payments.
  3. Loan Details: Here, you can view detailed information about your loan, including the interest rate, term, and type.
  4. Account Settings: In this section, you can edit your personal data, change your password, and manage your notification preferences.

Updating Your Personal Information

Keeping your personal information up-to-date is crucial for smooth communication and service delivery. Here’s how to update your information:

  1. Navigate to the ‘Personal Information‘ section.
  2. Click on the information you want to edit, such as your address or phone number.
  3. Enter the new information and click ‘Save‘ or ‘Update‘.

Customer Support

Home Point Financial offers several ways to get help if you’re having trouble with the online portal:

  • Phone: Call their customer service line at (800) 686-2404.
  • Email: Send an email to customercare@homepointfinancial.com.
  • Live Chat: The website also features a live chat option during business hours.

Key Homepoint Financial Account Features

Now that you’re logged in to your Home Point Financial account, here are some of the most useful features to take advantage of:

  • Make payments – View your current balance and due date. Make one-time or recurring payments on your loan. Set up autopay or make duplicate day payments online.
  • Loan details – Access your loan agreement, amortization schedule, interest rate, maturity date, and other specifics. Monitor your principal balance and equity over time.
  • Payment history: Look up past payments and download yearly statements for tax purposes. Monitor whether payments have been made on time.
  • Profile management – Update your contact information, change passwords, reset security questions, and modify login credentials.
  • Documents & notices – View and download tax forms, lien information, rate adjustment notices, annual escrow statements, and other loan documents.
  • Customer service – The portal allows you to access the help center, read FAQs, submit questions, and directly contact Homepoint’s customer service team.

Logging Out of Homepoint Financial

Once you are finished managing your Homepoint account online, it’s essential to log out to keep your information secure properly. Here’s how to log out:

  • In the top right corner, locate and click the circular icon representing your username. A drop-down menu will then appear.
  • From the menu, select “Log Out” at the bottom.
  • You will be redirected to the login page, confirming you have been logged out successfully.
  • Close out of the Homepoint Financial website thoroughly once logged out.


Accessing your Homepoint Financial account online is quick and straightforward, following our step-by-step guide. Log in regularly to stay on top of your mortgage loan, make payments, download documents, and utilize other account management features. Logging in takes a few minutes when you have your username, password, and security code ready. Follow this guide for a seamless Homepoint Financial login experience.

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