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Point Click Care is an industry-leading electronic health record and clinical management platform thousands of senior care providers use worldwide. This guide will outline everything you need to know about Point Click Care login, from setting up your credentials to troubleshooting common issues. With advanced capabilities for assessments, care plans, billing and more, Point Click Care streamlines operations and improves resident outcomes. However, accessing your Point Click Care account is essential for utilizing all it offers.
Today’s healthcare workers have to deal with a lot of problems, such as handling complicated patient care and meeting constantly changing regulatory requirements. It is more important than ever to have access to the right tools in this tough world. That’s where Point Click Care comes in. It’s a cloud-based software tool that’s changing how healthcare providers work and making sure that every click leads to better care.
Step-by-step how to log Point Click Care
Point Click Care Login for the First Time:
- Request login credentials from your organization’s Point Click Care administrator. Provide your name, email, and other required details.
- Check your email inbox and junk folders for the automated welcome email from PointClickCare. This will contain your username, temporary password, and instructions.
- Go to https://pointclickcare.com/ and enter your username and temporary password from the email.
- Upon first login, you will be prompted to create a new, unique password. Passwords must be at least eight characters long with uppercase letters, numbers, and symbols.
- Please write down your new password and store it securely for future logins. Do not share your password with others.
- By providing your phone number, consider enabling two-factor authentication on your account for added security. You’ll receive a code to confirm new devices.
- If you encounter login issues, check for caps lock, refresh your browser, ensure the correct domain, and contact your administrator or PointClickCare support if needed.
- To login in the future, visit the login URL and enter your username and password.
- If using multiple devices, you may be prompted for the two-factor authentication code texted to your phone for new logins.
- Contact PointClickCare support if you ever forget or need to reset your username or password.
These easy steps will allow you to smoothly and securely access your critical PointClickCare account every time.
Establishing Two-Factor Authentication
PointClickCare strongly recommends enabling two-factor authentication on your account for an additional security layer. This requires you to confirm your identity each time you log in from a new device using a code texted to your phone.
To set this up, go to your user profile page within PointClickCare and look for the two-factor authentication settings. Provide your cell phone number and follow the on-screen prompts to activate two-factor authentication. This small step significantly reduces the risk of unauthorized access to your account.
Troubleshooting Common Point Click Care Login Issues
Unfortunately, login issues sometimes arise, even with a proper username and password. Here are some tips to address common problems:
- Check your caps lock key – Passwords are case-sensitive, so double check caps lock isn’t accidentally on.
- Try refreshing or clearing browser cache/cookies – Outdated data could interfere.
- Ensure you’re on the correct domain – Point Click Care login URL contains “emr.pointclickcare.com”.
- Contact your administrator: They may need to reset your password or change other account settings if it’s expired.
- Contact Point Click Care support – Their team of experts can further troubleshoot persistent access problems.
- Remembering Point Click Care Login Credentials Long-Term
With password requirements and two-factor authentication, Point Click Care login credentials can become complex to recall. Consider using a password manager to generate and store secure passwords. You only need to remember one master password.
You may also want to write down your username and store it with your other Point Click Care notes, keeping it in a secure but easily accessible location like your facility office. Just be sure only to write down your full password where it could be seen or stolen.
With the proper setup and troubleshooting steps, Point Click Care login regularly should be manageable. Let this guide be your one-stop resource for confidently accessing your vital EHR account. Contact your administrator or Point Click Care support team with any other login questions, as your facility utilizes this powerful platform.
FAQs About Point Click Care
Q: Can family members access Point Click Care?
A: While primary access is granted to healthcare professionals, Point Click Care does offer tools to facilitate communication between providers, residents, and their families.
Q: How does Point Click Care maintain data privacy and security?
A: Point Click Care employs advanced security measures to protect sensitive health information, adhering to industry-leading data privacy standards.
Q: Can Point Click Care integrates with other healthcare systems?
A: The platform is designed to offer interoperability with various healthcare systems, allowing for seamless data exchange and a unified approach to patient care.