Direct Buy Login Step-by-step Guide

For over forty years, DirectBuy has provided its members with products related to home improvement, flooring, furniture, and entertainment. Founded in Merrillville, Indiana, DirectBuy offers more than a million products from over 600 manufacturers. Once you’ve joined DirectBuy you will receive your own unique login information. By following this Direct Buy login guide you will be able to log into your account and view the wide range of products available to you.

Direct Buy Login Instructions

The Direct Buy Login Process is simple. Follow these steps to log into your account.

  1. Access the myDirectBuy homepage from your web browser.
  2. Enter your Username and Password into the corresponding fields.
  3. Click on the red Login button to complete the login process.

screenshot of the mydirect buy page

Direct Buy Mobile Login Instructions

You can also log into your Direct Buy Login account from your mobile device. You can access it from your mobile browser or by downloading and installing the mobile app for your Android or Apple Device.

  1. Open your web browser by accessing the DirectBuy Mobile login page.
  2. Type in your Username and password. This will be under the Member Login heading.
  3. Tap the red Login button to enter your Direct Buy account.

Direct Buy mobile apps are available for both your Android and Apple Devices. With the MyDirectBuy mobile app you can track current orders, search through the online catalogue, and make purchases from the convenience of your phone. Here are the steps needed to access your account from your mobile device.

Direct Buy Mobile Login Instructions for Apple Devices

  1. Go to the app store and download the iOS My DirectBuy Mobile app for apple devices.
  2. Install the app on your preferred Apple device.
  3. Once you’ve installed the app, open it on the device.
  4. Enter Your Username and Password. You will find the login section under the Welcome heading.
  5. Tap the login button to complete the login process.

Direct Buy Mobile Login Instructions for Android Devices

  1. Access the Google Play Store and download the Android My DirectBuy Mobile app for your android device.
  2. Install the app on your Android device.
  3. Open the app on your Android device. Input your Username and Password into each of the fields.
  4. Once you’ve entered your login details, tap the red Login button. Now you have full access to your account features.

Direct Buy Login Company Contact & Support

You may come across issues when logging into your Direct Buy account. Some of the more common issues you may have are password resets and forgotten usernames. If you’ve forgotten your username, access the Username Retrieval tool. Enter either your Membership Number or the primary Email Address associated with the account. Click on the ‘Captcha’ button to indicate that you are a person and click on the submit button to retrieve your username. You can also reset your password by accessing the Password Reset Tool. You will need two of the three following: User Name, Membership Number, or Email Address. You can also contact a Member Care Advocate by calling 1-855-871-7788 or by email at membercares@directbuy.com.