John Hancock Login at

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This guide is dedicated to the John Hancock login procedure. If you use John Hancock services, you will likely be able to manage these services online, through a personal account. To access this account, you must complete the sign in procedure at

This article provides instructions for the sign in procedure, as well as useful John Hancock contact details.John Hancock Logo

John Hancock Login Guide: Step-by-step Walkthrough

Before you can log in to your John Hancock account, you must register a new account. To register an account, you will have to select the appropriate link under “First Time User Registration” in the John Hancock login menu. You will then have to fill out a form, and set your John Hancock user ID and account password.

john hancock login guide

  1. To begin the John Hancock login process, go to their main website,
  2. In the top right corner, there is a login link. Click this link to bring down a list of account types.
  3. Choose your type of account. The login procedure is similar for all accounts.
  4. The John Hancock login menu should appear on screen. The first field you need to fill in is the user ID field. Write the ID you chose during the registration procedure.
  5. Input your password in the field below.
  6. Depending on the type of account you selected, you might also have to input your account number in the following step of the John Hancock login procedure.
  7. Click “Login” to verify your credentials and access your account.

John Hancock Mobile Login Walkthrough

The John Hancock login procedure for mobile devices is in many ways similar to the one described earlier. Here’s what you’ll have to do to complete it.

  1. Open your mobile browser app.
  2. Go to
  3. Select your account type from the drop-down menu under “Login”
  4. Enter your John Hancock login credentials in the login menu.
  5. Tap the “Login” button to complete the procedure.

John Hancock Login Help

Should you forget your John Hancock login credentials, you can recover them without the assistance of John Hancock customer support. Click either the “Retrieve User ID” or the “Retrieve Password” links and you will be guided through the John Hancock login information retrieval procedure.

The website requires cookies in order to work. If you have filled in your John Hancock login credentials correctly but the website is not allowing you to access your accounts, it may be because you have cookies disabled. You will need to turn them on before attempting to login.

John Hancock Customer Support

There are several ways in which you can get in touch with a John Hancock customer service representative. The easiest is filling out the online contact form available in the Contact Us section at

You should also browse their FAQ page, to see if your issue is among the most commonly asked quesetions.

If you would prefer to call a John Hancock support specialist, you can browse through their phone number list, and choose the department you would like to speak with.

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